Senior Customer Care Associate

Shyamoli Paribahan is hiring a Senior Customer Care Associate in Dunlop, Kolkata. This is a full-time role. The salary offered is ₹15,000 – ₹20,000 per month. 2+ years of experience.

Sr. Customer Care Will Support The Team Leader In Managing The Daily Operations Of The Customer Support Executive Team. In This Role, You Will Be The First Point Of Escalation For Complex Passenger Issues, Ensuring That High Service Standards Are Met During Your Shift. You Will Mentor Junior Agents, Monitor Live Trip Status For Passenger Updates. More Than 2 Years Experience Compulsory.

• Customer Care Will Support The Team Leader In Managing The Daily Operations Of The Customer Support Executive Team.
• In This Role, You Will Be The First Point Of Escalation For Complex Passenger Issues, Ensuring That High Service Standards Are Met During Your Shift.
• You Will Mentor Junior Agents, Monitor Live Trip Status For Passenger Updates.
• More Than 2 Years Experience Compulsory.

• 2+ years of experience.
• Graduate.

₹15,000 – ₹20,000/month

Full time position, paid monthly. Confirm the final package and any additional benefits directly with the employer before you accept.

MyWorkApp lists this vacancy for discovery only and is not the employer. Verify all details before sharing personal documents.